Customer Letters

Our customers tell the story better than we can. We'd love to hear from you too, so please email us at morbros@mor-brothers.com

********************************************

Eitan, this is just to thank you for your great attention.

My customers for the ALTLF engraved stone just left and they were so happy, we wanted to share this with you.

We received the stone here in Mexico City on tuesday from San Antonio and sent it immediately to Guadalajara for the second certificate (SARIN System) and we got it back yesterday with a perfect ideal cut - 000 results (of course), so my customer got two certificates for the stone, and since he is a lawyer, I think he will bring some colleges looking for great Mor Bros diamonds. We ofered a 100 % satisfaction and they said they were 101 % satisfied. As you can tell we are extremely happy.

Enjoy Eitan, because when my customers are happy, your customer is more happy!!
Thank you

Luis Vazquez
Retailer
(Mexico)

********************************************

Dear Eitan,

I just like to say that I am very pleased to have done business with you.
Your diamonds are superb in quality and more importantly your professionalism and trust are outstanding. My wife is very happy with the diamonds. My wife and I will definitely be your customer in future diamond purchases. Keep up the standard of excellence.

Khue Tran
Customer of Kris Purcell at Goldworks Inc.
(Fort Wayne, IN, USA)

********************************************

Dear Eitan,

As we have proven to you that we are buying more and more from you as we know each other better. You are definitely better than most of other companies because you have consistent high quality goods. We now know that you are very correct with your prices. We would not haggle over the prices in the future. However, in exchange for buying your firm prices, I ask that you protect my company from brutal competition in my area by not selling to any other retailer in my immediate hot zone - which is the city of San Jose in California. Also as you think of it, you and your company in no way lose any potential sales because if a customer looking for the stone that we quote from your inventory, then one way or the other they have to buy that stone. In turn, we call you and buy your stone, and that's it. Eitan, I am your agent. My 6 sales ladies sell for you - in other word they work for you without pay. I pay them instead. To sum it up, I am your client and it is obvious that if I'm protected by my supplier then both will benefit- 'smooth-sailing' will come as we used to hear.

Regards,

Alex T.
Retailer
(San Jose in California, USA)

********************************************

Hi Eitan,

My two diamonds were received this week. They are beautiful. I have two others at the same size but they just aren’t as nice. Nothing beats quality!

I am interested in looking at some other stones for investment purposes. I would think as a pure investment one carat stones would be more marketable but there will always be those who can afford to buy more expensive stones.

Send me the Sarin reports when you get a chance and send a password to your online inventory so I can look at your diamonds and possibly buy a few more. You were also going to send a viewer to see the hearts and arrows but I’ll probably have these two stones mounted as earrings before it gets here. I’ll use it for the new diamonds....

I hope all is well with you and your family. Shalom.

Lee D.
Diamond Collector
(Johnson City, TN, USA)

********************************************

Hi Eitan,
Thanks for your email.
My client loved the stone and the certificte. You certainly provided a beutiful diamond. I think they tought it was worth the wait.
Please continue to send your list and I will let you know if there is anything I'm intrested in.
Kind regards,
Sally R.
Retailer
(Hong Kong)

********************************************

Dear Miss Michelle Natalia,

I certainly appreciate the time you have spent with us and I applaud the work that you and your staff are doing to get some more new customers in our country. You not only helped me with this useful information, but you have also made me aware of this valuable merchandise you are offering me which I hope to be able to purchase in the future .

In the meantime , thanks for choosing us.

Sincerely,

Carlos Hernandez
Retailer
(Mexico)

********************************************

MI ESTIMADA MICHELLE :
ANTES QUE NADA DARTE LAS GRACIAS , DE DARME LA OPORTUNIDAD DE MOSTRARTE QUIEN SOY COMO PERSONA, Y COMO EMPRESA.
ME HUBIERA GUSTADO HABER VENDIDO, UN POCO MAS DE AMORE, CON TUS ESTANCIA EN GUADALAJARA (SHOW).

ESPERO, PODER SEGUIR CONTANDO CON TU APOYO, Y EL DE TU COMPANIA. TENGO MUCHAS GANAS DE PODER SALIR ADELANTE, Y HACER DE ESTA EMPRESA, LA MEJOR.EN MEXICO. VENDIENDO SOLO PRODUCTO DE CALIDAD.

GRACIAS, POR SER COMO ERES Y TAMBIEN GRACIAS POR APOYARME.

ERES UNA TIPAZA¡¡¡¡

ANDRES R.
Retailer
(Mexico)

********************************************

Connect With Us: